In a recent legal development, a multinational retailer is facing charges filed by the U.S. Equal Employment Opportunity Commission (EEOC) for violating federal law by failing to provide effective communication means for two employees with disabilities. This case serves as a vital reminder for small and midsize business owners about the legal and financial repercussions of neglecting the accommodation needs of employees with disabilities, emphasizing the importance of complying with the Americans with Disabilities Act (ADA). 

Asure’s HR experts help business owners comply with federal, state, and local employment laws. Learn how to protect your business here. 

Employees Denied Reasonable Accommodations  

The EEOC alleges that one of the retailer’s Kansas stores, failed to provide qualified interpreters for two deaf overnight stockers during critical communication instances, such as orientation, training, and meetings. Despite the employees’ request for written communication for day-to-day tasks, the retailer refused to hire a qualified interpreter and routinely denied written communication, ultimately forcing the employees to resign due to the lack of effective on-the-job communication. 

This conduct directly violates the ADA, which prohibits disability-based discrimination and mandates employers to make reasonable accommodations, ensuring that employees with disabilities enjoy equal benefits and privileges in the workplace. The EEOC has taken legal action against the retailer, filing a lawsuit seeking back pay, compensatory and punitive damages, and injunctive relief to prevent future discrimination. 

The ADA Helps Employees and Businesses 

Andrea G. Baran, regional attorney for the EEOC’s St. Louis District office, emphasizes that the purpose of the ADA is not only to prevent discrimination but also to ensure that individuals with disabilities receive reasonable accommodations to be successful and productive members of the workforce. Providing these accommodations, required by law, not only promotes inclusivity but also benefits businesses, communities, and the economy. 

David Davis, director of the EEOC’s St. Louis District office, highlights that even more than 30 years after the passage of the ADA, some employers still fail to provide necessary accommodations for deaf workers. This case serves as a call to all businesses to prioritize and implement reasonable accommodations, allowing individuals with disabilities to fully participate in the workforce and contribute to their families and communities. 

Conclusion 

Businesses must recognize the legal obligations outlined by the ADA and take proactive measures to accommodate employees with disabilities. Neglecting these responsibilities not only leads to legal consequences but also hinders the overall success and inclusivity of the workforce. The retailer case emphasizes the need for businesses to prioritize reasonable accommodations, fostering a workplace that values and supports the diverse abilities of all employees. 

Asure’s HR experts help business owners comply with federal, state, and local employment laws. Learn how to protect your business here. 

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